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Facilities and Service Quality

Facilities and Service Quality

Facilities and Service Quality

Mechanical Department is having:

  • 1200sqm area
  • 24 vehicle lifters
  • A capacity of 80+ cars per day,
  • Engine room dedicated for engine repair, engine refurbishment or engine replacement. 
  • Certified technicians with own teams, specialized each of them on the brands we serve and particular main parts of the car. 
  • Spare parts department and own storage, with available parts on stock and dedicated team to track and ship at the best possible rate the spare parts required for car repair. 

Body Shop: 

  • 2300sqm area 
  • 2 sealed and fully equipped paint rooms 
  • Polishing, sanding, welding separate areas 
  • Car Wash 
  • CAR-O-LINER 
  • 5 vehicle lifters 

To make our customers waiting time as comfortable as possible we have: 

  • 1 waiting area for men
  • 1 waiting area for ladies 
  • 1 mix waiting area
  • Free WI-FI and TV's 
  • Free recovery for men and ladies ( *terms and conditions applied) 
  • Dedicated lady service adviser for ladies 

We are also happy to hear our customers feedback so please leave your feedback and we will work on improving continuously in offering quality services. 



WORK QUALITY

WORK QUALITY

German Experts Service Center was build as a response to an incresed market demand for quality work for German, Italian and British car makes. 

We have settled from the begining internal mandatory policyes and rules which we are following from day one German Experts Service Center was opened, till today and we are continuously working on improving our work with new state of the art techologies and equipments and highly trained and experienced car mechanics. 

What is what differenciate us from any other service center ?

- The most updated and certified equipments 

- Transparency 

- A professional team formed by 150 people and more than 24 nationalities 

- Warranty certificates for 6 months for the labour and mechanical work 

- Warranty certificates for 5 Years for any paint work 

- A CRM system where we keep forever the history of your car 

- Up to 6000 different spare parts available on stock

 

MEN FACILITIES

MEN FACILITIES

In German Experts Service Center where the majority of our customers are men, we have designed a hugge waiting area with sofas, TVs and a comfortable enviroments where you can enjoy a Lavazza coffee while waiting your car to be delivered. 

Also we have available: 

  • free WI-FI,
  • 2 prayer rooms,
  • recovery for picking up and droping off your car
  • an amazing and professional team of 10 service advisors ready to keep you updated and take care of your car.
LADIES FACILITIES

LADIES FACILITIES

German Experts Service Center understands the need of privacy of our lady customers and for they comfort we've created the following: 

  • Ladies Waiting Area 
  • Free Wi-FI 
  • Free Recovery (once per moth) 
  • Lady Service Advisor 
  • Prayer Room